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Legal Information

Refund & Cancellation Policy

Clear, transparent guidelines for fee refunds and programme withdrawals at SSS Achievers.

Effective Year: 2026–27 Processing: 10–15 Working Days Cheque / Bank Transfer Only

Please read carefully before enrolling. All refund rules are explained at counselling and acknowledged via the signed Fee Commitment clause in your Enrolment Form. Refund requests must be submitted via the Official Withdrawal Form (email or hard copy). No verbal requests will be entertained.

1Student's Right to Withdraw

A student enrolled at SSS Achievers may withdraw from their programme at any time during the course of their enrolment. There is no lock-in period, and no student is obligated to continue against their will. However, withdrawal is subject to the refund conditions outlined in this policy, which are communicated clearly at the time of admission and acknowledged by the student/parent via the signed Enrolment Form.

To initiate a withdrawal, the student or parent must submit the Official Withdrawal Form in writing — either by email to info@sssachievers.com or in person at the admin desk at our Ghazipur centre. The date on which this form is formally received and logged by the admin team is treated as the official withdrawal date for all refund calculations.

2Fee Components & Refund Nature

The total fee collected at SSS Achievers comprises several distinct components. Each component has a defined refund nature. Students and parents are requested to review these carefully before making payment.

ComponentNatureDescription
Registration FeePartially Refundable*One-time admission processing fee or expression of interest. 50% is retained as an administrative charge upon withdrawal.
Tuition FeePro-Rated Refund
  • A minimum of 1 month's tuition is deducted if the student leaves within 30 days of the course start date.
  • Beyond 30 days, tuition is refunded on a pro-rated basis for the unused period.
Student Kit ChargesNon-RefundableCost of printed modules, bags, app access, and other physical/digital study materials issued at admission.
Infra Utilisation FeeNon-RefundableCovers use of AI-based tools, test papers, and technology infrastructure provided from time to time.
Payment Processing ChargesNon-Refundable
  • 1.5% for Credit Card & Debit Card payments (Non-EMI)
  • NIL for Cash payments
  • ₹200 per cheque clearance (not applicable on PDC for quarterly, half-yearly & annual plans)

* 50% of the Registration Fee is retained by the institute as an administrative/counselling charge. The remaining 50% is refunded only if the withdrawal request is submitted within 30 days of the batch start date.

3Withdrawal Conditions

While students may withdraw at any time, the refund amount varies depending on when the withdrawal request is formally submitted. The following conditions apply:

Within 30 Days of Batch Start Date

  • A minimum of 1 month's tuition fee is deducted as a notice period charge, regardless of classes attended.
  • The remaining tuition fee balance is refunded in full.
  • 50% of the Registration Fee is refunded; the other 50% is retained.
  • Student Kit Charges, Infra Utilisation Fee, and Payment Processing Charges — not refundable.

After 30 Days of Batch Start Date

  • Monthly plan: No tuition refund applicable — the month in progress is treated as fully consumed.
  • Quarterly / Half-Yearly / Annual plans: Tuition is refunded on a pro-rated basis for remaining unused months only.
  • Registration Fee — not refundable after the 30-day window.
  • Student Kit, Infra Utilisation Fee, and Payment Processing Charges — not refundable.
Pro-rated formula: Total Tuition Paid ÷ 12 months × Remaining Unused Months. The "remaining months" count starts from the date the Official Withdrawal Form is formally received and logged — not from the student's last attended class.

4How to Request a Refund

All refund requests follow a structured procedure. Incomplete or informal requests — including WhatsApp messages, phone calls, or verbal communication — will not be processed.

  1. 1

    Submit the Official Withdrawal Form

    Obtain the Official Withdrawal Form from the admin desk or request it via email at info@sssachievers.com. Fill it out completely — including your full name, enrolment number, batch, reason for withdrawal, and bank account details for the refund transfer. Submit the signed form in person or by email.

  2. 2

    Verification & Fee Calculation

    The admin team verifies your enrolment date, payment receipts, PDC status, and attendance records. The applicable refund is calculated with all deductions itemised in writing. This typically takes 1–3 working days from the date of receipt.

  3. 3

    Management Approval

    The refund amount and supporting computation are reviewed and approved by the Centre Manager. Special circumstances (medical withdrawal, batch cancellation by institute) are addressed at this stage. The student or parent is informed of the approved amount in writing before disbursement.

  4. 4

    Refund Disbursement

    The approved amount is transferred via Cheque or Bank Transfer (NEFT/IMPS) to the account provided on the Withdrawal Form within 10–15 working days of approval. No cash refunds are issued. SSS Achievers is not responsible for delays caused by incorrect bank details.

5Special Circumstances

  • Medical Withdrawal: If a student is unable to continue due to a serious medical condition, a written request along with a valid certificate from a registered medical practitioner may be submitted. The management will review and may, at its sole discretion, offer a partial waiver of the notice period deduction. Student Kit Charges and Infra Fee remain non-refundable.
  • Batch Cancellation by Institute: In the unlikely event that SSS Achievers cancels a batch due to operational reasons, a full refund of all collected fees — including Registration Fee and Infrastructure Fee — will be processed within 7 working days.
  • Duplicate / Failed Online Payments: If an online payment is debited but enrolment is not confirmed, or a duplicate transaction occurs, contact us immediately at info@sssachievers.com or call +91 99185 19991. Such cases are treated as payment errors and are fully refunded within 5–7 working days after gateway verification.
  • No-Cost EMI / Finance Plans: Students enrolled under a No-Cost EMI arrangement should note that if they withdraw mid-tenure, any subsidised interest component for the remaining EMI tenure becomes recoverable by the institute on a pro-rata basis. This amount is deducted from the refundable portion before disbursement.

6Important Notes

  • No Cash Refunds: All refunds are processed exclusively via Cheque or Bank Transfer (NEFT/IMPS), regardless of the original mode of payment.
  • Written Request Mandatory: Only requests submitted through the Official Withdrawal Form will be accepted. WhatsApp, phone, or verbal requests will not be logged.
  • Non-Refundable Components Are Absolute: Student Kit Charges, Infra Utilisation Fee, and Payment Processing Charges are non-refundable without exception — even if materials were returned unused or tools were never accessed.
  • 30-Day Window from Batch Start: The window is calculated from the official batch/class start date — not from the date of payment or registration.
  • Dispute Resolution: All disputes are resolved on the basis of the signed Enrolment Form, Fee Commitment clause, and the institute's official records. Legal jurisdiction, if required, lies with courts in Ghazipur, Uttar Pradesh.
  • Policy Version: The version of this policy applicable to a student is the one in effect on the date their Enrolment Form was signed.

Have Questions About Your Refund?

Our admin team can walk you through the process and provide a personalised fee calculation before you submit a withdrawal.

info@sssachievers.com

96/B, Badi Bagh, Lanka, Ghazipur, Uttar Pradesh 233001